Mebet FAQ — All Your Questions Answered

No. Under Mebet's policy, each person may operate only one account. Attempting to create multiple accounts from the same device or mobile number may result in all accounts being suspended and any balance being forfeited.

Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP within a few minutes. Verify with the OTP and set your new password. The whole process takes about 3–5 minutes.

Mobile verification is sufficient for small deposits and bets. However, for larger withdrawals or to reach VIP status, identity verification with your National ID may be required. This is done to keep your account secure.

To close your account, email support@mebet.plus or let us know via live chat. Please withdraw any remaining balance before closing. If you just need a break, you can use the self-exclusion option instead.

Yes, but this must be done through our support team. After identity verification, your new number will be registered. For security reasons, the process may take 1–2 business days.

An account may be temporarily suspended due to multiple failed login attempts, detection of suspicious activity, or a terms violation. Contact us at support@mebet.plus and our team will review the case and get it resolved quickly.

Mebet supports all major mobile banking methods in Bangladesh — bKash, Nagad, and Rocket — as well as bank transfers. All payment methods are fast and secure.

The minimum deposit at Mebet is just ৳500 — very accessible for the Bangladesh market, so players of any budget can get started with ease.

Deposits made via bKash, Nagad, or Rocket are usually credited to your account within 2–5 minutes. Bank transfers may take up to 1 business day. If more than 30 minutes have passed, please contact support.

Withdrawal requests are typically processed within 1–2 hours. If your account is already verified, it may be even faster. During peak hours, processing can take up to 24 hours.

Mebet does not charge any fees for deposits or withdrawals. However, your mobile banking operator (bKash, Nagad, or Rocket) may apply their own transaction fees, which vary by operator and amount.

Contact our support team as soon as possible — reach us at support@mebet.plus or via live chat. Please provide the transaction ID and the number you sent from with as much detail as possible. We'll investigate and do everything we can to help.

The minimum withdrawal amount is ৳1,000. Withdrawals from bonus funds require the wagering conditions to be met. Details on the Bonus page See here.

If your request is still pending, contact support and cancellation may be possible. Once processing has begun, it cannot be cancelled. You can check the status of pending requests in your account's transaction history.

Open a new account, make your first deposit, and a 100% welcome bonus will be credited to your bonus wallet automatically. For example, deposit ৳1,000 and get ৳1,000 in bonus funds — giving you ৳2,000 to start with.

No, bonuses cannot be withdrawn directly. The bonus amount becomes withdrawable only after it has been wagered a set number of times (typically 5–10x). Each bonus comes with its own wagering requirements — for details, on the Bonus page Read here.

Your free bet will be available in your bonus wallet. When placing a bet, you'll see the option to "Use Free Bet". Any winnings from a free bet are credited to your main balance. Free bets are generally valid for 7 days.

Mebet runs regular weekly and monthly cashback offers. Typically credited on Mondays or at the start of each month, cashback is a percentage of your net losses from the previous week or month and goes straight to your main balance.

Yes! Refer a friend to Mebet — when they register and make their first deposit, you'll earn a referral bonus. You can find your referral link in your account. For details, on the Bonus page See here.

There's a bonus code field available during registration or when making a deposit. Enter your promo code there. If it's a limited-time offer, make sure to use it before it expires.

Mebet offers betting across 30+ sports categories, including cricket, football, tennis, badminton, basketball, volleyball, hockey, and more. The best odds are available on cricket and football — the two most popular sports in Bangladesh.

Live betting means placing bets on a match in real time as it unfolds. Odds keep changing after the match starts — in cricket, for instance, they update after every ball. It's far more exciting than pre-match betting. Betting Page Learn more.

Mebet uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original ৳100 stake). The higher the odds, the bigger the potential payout — but the lower the probability. on the Betting Tips page An odds guide is available.

If a match is cancelled or abandoned, all bets on that event are automatically voided and your stake is refunded in full. Refunds are generally processed within 24 hours.

A single bet covers one event. A multi bet (accumulator) combines several events into one — if all your selections are correct, the payout is much larger. Multi bets offer higher returns, but the risk is greater too.

The minimum bet at mebet is ৳50, so you can enjoy the thrill of betting even on a tight budget. Maximum bet limits vary depending on the event and odds.

in the Games section You'll find slots, Live Casino, table games, and virtual sports — hundreds of games to choose from. Everything runs smoothly on mobile too.

Yes. Mebet uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy Read here.

Go to Account Settings → click the "Security" tab → enable "Two-Factor Authentication". From that point on, you'll receive an OTP on your mobile each time you log in. Keeping this enabled is strongly recommended.

You'll receive an SMS and email alert whenever a login attempt is made from an unrecognized device. After 5 failed password attempts, your account is automatically locked. If you notice anything suspicious, change your password immediately and notify support.

Mebet operates under an international gaming license and follows regulatory guidelines. Our About Us You can find full details on the page.

You can reach us three ways: 1) Live Chat — the fastest option, with typical response times of 2–5 minutes. 2) Email: support@mebet.plus — expect a reply within 24 hours. 3) Visit our FAQ page to find answers on your own. Bengali-language support is available across all channels.

Yes, Mebet's customer support is available 24 hours a day, 7 days a week — including Eid, Puja, and all public holidays. Help is available at any hour, Bangladesh time.

Common issues are typically resolved via live chat within minutes. More complex matters — such as payment disputes or account verification — are handled within 1–3 business days. Every complaint is taken seriously.